Information we collect
We collect information you provide when you register, order, request support, or contact us. This may include your name, business name, email address, telephone number, billing and delivery address, order details, account information, and messages you send to us. When you make a payment, payment information is handled by our payment provider; SetFoods does not intentionally store full payment-card details on this website.
We also receive limited technical information needed to operate and secure the site, such as device, browser, session, log, and cookie information.
How we use information
SetFoods uses personal information to provide and improve the requested service, including account administration, order processing, payment processing, delivery coordination, customer support, fraud prevention, site security, legal compliance, and communications about an order or account.
When we share information
We share information only when needed to operate our service. This can include payment processors, delivery and shipping providers, technology and hosting providers, professional advisers, and public authorities where required by law. We do not sell or rent personal information as a business model.
Retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including recordkeeping, tax, fraud-prevention, and legal obligations. We use reasonable technical and organizational measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You may contact us to ask about access to, correction of, or deletion of personal information, subject to applicable legal and operational retention requirements. You may also manage certain account details by signing in to your SetFoods account.
Changes to this policy
We may update this policy when our practices or legal obligations change. The current version will be posted on this page with its updated date.
Contact SetFoods
For privacy questions or requests, email info@setfoods.ca.
For general support, visit Contact SetFoods.